DispatchGrid
One board that shows the day as it actually is.
Before the build
The schedule is a whiteboard, a spreadsheet and four text threads. Same-day work gets slotted by whoever answers, and the double-book shows up when a crew arrives.
How it works
- 01 Crews, jobs and time sit on one grid with real drive time between them.
- 02 Emergency work interrupts by rule, not by whoever shouts loudest.
- 03 A conflict is refused at the point of booking, not discovered at 07:00.
- 04 The customer gets the window automatically when the block moves.
What you get
- A day view nobody has to reconcile
- Unassigned work in a tray instead of in someone's head
- Honest utilisation, including the driving
- Change notifications that go out without a phone call
Who runs this one
- Mechanical, HVAC and plumbing Service calls and install jobs run on two rhythms and one whiteboard.
- Roofing Storm season triples the lead volume. The crew count stays the same.
- Property management Requests arrive by text, email, portal and voicemail, and get triaged four ways.
- Route-based service The route works until a truck goes down. Then it's a phone tree.
- Specialty trade subcontractors Three GCs, three portals, three ways to submit the same certificate.
Start with DispatchGrid.
One call. We ask what breaks most often and tell you plainly whether this is the build that fixes it.