For property management
Requests arrive by text, email, portal and voicemail, and get triaged four ways.
One intake, one severity rule, one queue. Emergencies route immediately, everything else gets an owner and a clock, and the resident always knows where it stands.
Four builds per quarter · now booking
What you'd be running
TriageDesk
One intake, one severity rule, one queue.
- One queue instead of four inboxes
- Consistent severity, applied the same way at 02:00
- A response clock per request, per property
Usually paired with ClientPort, SubDeck, DispatchGrid. Every build writes to the same job record.
Right now
Six things somebody is chasing.
Chasing the work orderChasing the approvalChasing the vendorChasing the invoiceChasing the resident updateChasing the renewal
Every one is a trigger, not a task. Built once, it runs forever.
How it runs
Four weeks to something live.
- Week 1 Map the bottleneck
- Weeks 2–3 Build the core
- Week 4 In production
- Ongoing Extend
Week one produces a written map of your process and one named bottleneck — yours to keep whether or not we build anything.
Before you book
This is not for everyone.
We turn work away every quarter. Reading this now saves us both an hour.
You’re ready if
- You are doing real revenue with a real team, and the process lives in people’s heads.
- You can name the bottleneck in one sentence.
- Someone on your side can make a decision without assembling a committee.
- You want to own the system rather than rent a seat in someone else’s.
Not yet if
- You are pre-revenue, or still deciding what the business is.
- The process changes every week and nobody can say what it currently is.
- You need it live next week.
- You want something you can cancel next month rather than something you own.
Book the call
Tell us what breaks.
Thirty minutes. You describe the thing that goes wrong every week; we tell you plainly whether there is a build here and whether now is the right time.
- A person reads it. Not a router, not a sequence.
- A reply within one business day — times to talk, or an honest no.
- No sales sequence afterwards. One call, then you decide.