For plumbing
A burst pipe goes to whoever answers first. You were under a slab, and the caller moved on in ninety seconds.
Emergency work rewards the fastest answer; installs reward the tightest calendar. The system takes the panic call in seconds, protects the install schedule, and turns one-time fixes into maintenance plans that bill themselves.
Four builds per quarter · now booking
What you'd be running
FirstReply
The first reply goes out before anyone opens a laptop.
- A response clock on every lead, measured from arrival
- Source attribution that survives the handoff
- A claim log showing who took what, and when
Usually paired with DispatchGrid, ServicePlan, TriageDesk. Every build writes to the same job record.
Right now
Six things somebody is chasing.
Chasing the emergency callChasing the callbackChasing the parts runChasing the warranty claimChasing the invoiceChasing the payment
Every one is a trigger, not a task. Built once, it runs forever.
How it runs
Four weeks to something live.
- Week 1 Map the bottleneck
- Weeks 2–3 Build the core
- Week 4 In production
- Ongoing Extend
Week one produces a written map of your process and one named bottleneck — yours to keep whether or not we build anything.
Before you book
This is not for everyone.
We turn work away every quarter. Reading this now saves us both an hour.
You’re ready if
- You are doing real revenue with a real team, and the process lives in people’s heads.
- You can name the bottleneck in one sentence.
- Someone on your side can make a decision without assembling a committee.
- You want to own the system rather than rent a seat in someone else’s.
Not yet if
- You are pre-revenue, or still deciding what the business is.
- The process changes every week and nobody can say what it currently is.
- You need it live next week.
- You want something you can cancel next month rather than something you own.
Book the call
Tell us what breaks.
Thirty minutes. You describe the thing that goes wrong every week; we tell you plainly whether there is a build here and whether now is the right time.
- A person reads it. Not a router, not a sequence.
- A reply within one business day — times to talk, or an honest no.
- No sales sequence afterwards. One call, then you decide.